At Glowing Goods LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or make purchases from us. By using our website, you consent to the terms outlined in this policy.

Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Information Sharing
  4. Cookies and Tracking Tools
  5. Data Security Practices
  6. Your Rights and Choices
  7. Protecting Children’s Privacy
  8. International Data Transfers
  9. Updates to This Policy
  10. Contact Us

1. Information We Collect

We collect data to enhance your shopping experience and provide seamless service.

Personal Information:

  • Contact Details: Name, email address, phone number, and shipping address for communication and order delivery.
  • Payment Information: Processed securely through third-party payment providers.
  • Purchase History: Records of your transactions to improve recommendations.

Technical Information:

  • Device and Browser Details: Information like IP address, browser type, and operating system to optimize our website’s performance.
  • Website Usage Data: Interactions such as browsing behavior to personalize your experience.
  • Cookies and Tracking: Small data files to enhance navigation and site functionality.

Communication Records:

  • Customer Support: Details from interactions via email, phone, or chat.
  • Marketing Preferences: Your subscription choices for receiving promotional materials.

2. How We Use Your Information

We utilize your data to:

  • Process Orders: Fulfill and ship purchases efficiently.
  • Secure Payments: Ensure safe and compliant transaction processing.
  • Customer Support: Address inquiries and provide solutions.
  • Personalized Shopping: Recommend products based on your preferences.
  • Marketing Updates: Share promotional offers, with your consent.
  • Site Improvement: Analyze data for usability enhancements.
  • Legal Compliance: Meet obligations, such as tax reporting.

3. Information Sharing

Your data is shared only when necessary:

  • Service Providers: For shipping, payments, and website operations.
  • Legal Requirements: When required to comply with applicable laws.
  • Business Changes: In case of mergers or acquisitions, data may be transferred.
  • Advertising Partners: Non-personally identifiable data may be used for targeted ads, with your approval.

4. Cookies and Tracking Tools

We use cookies to improve functionality and personalize your experience. Manage cookie preferences via your browser.

  • Essential Cookies: Ensure website functionality (e.g., cart management).
  • Analytics Cookies: Help us understand site usage.
  • Advertising Cookies: Tailor ads to your interests.

For more details, view our Cookies Policy.

5. Data Security Practices

We implement robust measures to keep your information secure:

  • Encryption: SSL technology protects sensitive data.
  • Secure Payments: Partnering with PCI-compliant providers.
  • Access Restrictions: Only authorized personnel handle your information.
  • Regular Audits: Ensuring compliance with security standards.

6. Your Rights and Choices

You have control over your data:

  • Access & Correction: Request to view or update your information.
  • Data Portability: Receive a copy of your data.
  • Deletion Requests: Ask for data removal, subject to legal requirements.
  • Marketing Opt-Out: Unsubscribe from promotional emails anytime.

7. Protecting Children’s Privacy

Glowing Goods LLC does not knowingly collect data from children under 13. If identified, we promptly delete such records.

8. International Data Transfers

Your information may be processed and stored in the United States. By using our website, you consent to this data transfer.

9. Updates to This Policy

We may revise this policy occasionally to reflect updates in practices or regulations. Please review it periodically for changes.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Glowing Goods LLC
EIN: 33-1672881
Address: 107 B N Plaza, Taos, NM 87571
Phone: +1 (575) 578-9856
Email: support@glowinggoods.com
Business Hours: 9 AM – 5 PM EST